Shipping & Delivery

Please note that shipping costs or at least the ways in which they are calculated (e.g. according to weight) need to be indicated for all countries you ship to.

If you only ship to specific countries you must inform your customers as such. You must also ensure that you only select those countries as shipping locations in your WooCommerce settings. You should not use clauses such as “Shipping costs to other countries only available on request”.

Prices, shipping costs and delivery information

The prices given on product pages are inclusive of statutory value-added tax (VAT) and other price components.

We only ship to addresses in EU.

Shipping costs are communicated to you during the basket process and reconfirmed on the order page.

Customers who opt to pay cash on delivery will be charged an additional fee payable to the local carrier.

Shipping costs are charged at a flat rate of EUR and are inclusive of statutory value-added tax (VAT). The fact that the amount of VAT included in shipping costs is calculated on the basis of the goods purchased means that it may decrease if the goods purchased are subject to a lower rate of VAT (e.g. books). This, in turn, means that definitive shipping costs can only be calculated during the order process. As it is not permitted for them to increase they will only be adjusted to your benefit (i.e. reduced).